AI-powered Sesame Virtual Assistant
Transforming Customer Engagement with AI-powered Virtual Assistant Integration
In today’s digital landscape, businesses require intelligent solutions to streamline customer interactions, reduce operational costs, and deliver personalized experiences. Our AI-enabled Virtual Assistant platform empowers organizations to integrate a sophisticated, self-learning assistant into their websites within minutes.
Designed for simplicity and scalability, this tool automates customer support, enhances lead generation, and adapts to diverse industries. Backed by advanced natural language processing and seamless integration capabilities, the Virtual Assistant learns directly from your website content, ensuring brand-aligned communication and 24/7 availability.
How It Works
Test what questions an AI-enabled Virtual Assistant can answer for your website.
Core Features of the AI Virtual Assistant Platform
Autonomous Customer Interaction
The Virtual Assistant handles routine inquiries—such as order tracking, appointment scheduling, and FAQs—with human-like precision. By analyzing historical chat data and user intent, it dynamically refines responses to reduce miscommunication.
The system seamlessly transfers conversations to human agents for complex queries while providing them with contextual summaries, ensuring continuity and reducing resolution times.
Content-Driven Training Framework
Unlike generic Virtual Assistants, our platform trains itself using your website’s content and other public information you provide (e.g., product catalogs). Automatically scraping your website, PDFs, and other data, the virtual assistant organizes this information to help it accurately understand user questions and generate answers.
For instance, if your site mentions “two-year warranty,” the Virtual Assistant references this detail when answering warranty-related questions. Website owners can further refine knowledge bases by uploading manuals, FAQs, or CSV files, ensuring compliance with industry terminology.
Industry-Specific Use Cases
Automotive Sector
Dealerships use Virtual Assistants to schedule test drives, explain financing options, and compare vehicle specs. A case study with Luxury Auto Group revealed a 28% increase in lead generation after integrating personalized follow-up messages.
Healthcare Applications
Clinics use the Virtual Assistant to triage patient symptoms, send medication reminders, and reduce no-show rates via automated appointment confirmations. For example, MedCare Solutions reported a 35% drop in administrative workload after deploying symptom-checking flows.
Effortless Integration Across Platforms
WordPress Integration
Embed the Virtual Assistant using a plugin or shortcode. The widget automatically adapts to your theme’s color scheme and supports WooCommerce for cart abandonment alerts. Or simply copy the provided code snippet into your website's backend, and voilà.
Shopify Compatibility
Add the Virtual Assistant to product pages to offer size recommendations and upsell accessories. A/B testing by FashionHub demonstrated a 22% rise in average order value when the Virtual Assistant suggested complementary items.
Customization and Brand Alignment
Adjust the Virtual Assistant’s avatar, greetings, and response tone to reflect your brand identity. For seasonal campaigns, once your website is changed, the Virtual Assistant will auto-magically refer to that content. Advanced: Use CSS overrides to match fonts and button styles, ensuring a native feel.
Technical Specifications
Multi-Language Support
English, Chinese, Hindi, Spanish, Arabic, French, Portuguese, Russian, Urdu, and many others
Security
GDPR/CCPA compliance, end-to-end encryption, audit logs
Analytics
Real-time dashboards tracking engagement rates, fallback queries, and sentiment analysis
Featured reviews from our customers
Sarah Lin,
CX Director at TechFlow Inc.
Since deploying this Virtual Assistant, our support ticket volume dropped by 60%, freeing our team to focus on strategic initiatives.
Carlos Mendez
Founder of GlobalEd
The multilingual feature helped us expand into Latin America without hiring additional staff.