How It Works

We use your public website(s) and any other information you want to train the AI assistant.
We train an AI-enabled Virtual Assistant that becomes an expert in your product and services.
We provide you one line of code to add to your website (API interaction is also available).
Your customers can interact with the Virtual Assistant, easily finding information, 24/7, in any language!
See possible questions your customers will ask to the Virtual Assistant on your website

Why using an AI-enabled Virtual Assistant?

AI-enabled Virtual Assistants automatically learn your business using public information on your website or other media items (like product catalogs), transforming customer service, providing 24/7 instant support, reducing wait times, and resolving routine queries efficiently. They lower operational costs by automating repetitive tasks, freeing human agents to handle complex issues. Leveraging natural language processing, Virtual Assistants deliver personalized recommendations and multilingual assistance while gathering insights from interactions to improve service quality.

67%

Average Sales Increase through 24/7 lead qualification and personalized interactions.

23%

Higher Conversion User Rates compared to sites without Virtual Assistants.

71%

Inquiry Resolution Rate, answering queries without human intervention, improving satisfaction.

59%

Of Users Expect 5-Second Responses, which AI delivers consistently.

64%

Customers Value 24/7 Availability, in their language!

55%

Lead Quality Improvement through automated qualification.

25%

IT Call Reduction using AI triage systems.

24/7

Service capacity increase, multiple markets in different time zones.

85%

Advanced Process Automation Simplification.

3/4

Companies report positive ROI from Virtual Assistant implementations

1/8

Of the global population regularly interacts with AI Virtual Assistants

46.64B

The Virtual Assistant market will expand from $15.57B in 2024 to $46.64B by 2029.
Statistics gathered from a variety of trusted and reputable sources, such as IBM and Zendesk.

Transform Customer Support with AI

Automates 30% of support costs

AI Virtual Assistants handle FAQs, orders, and appointments, reducing reliance on human teams.

Boosts sales conversions by 67%

Virtual Assistants analyze user behavior to prioritize high-quality leads and accelerate purchases.

Scales to thousands of simultaneous queries

Eliminates service bottlenecks while freeing agents to resolve complex issues 50% faster.

Delivers 24/7 multilingual support

Resolves issues in 2 minutes (vs 11 minutes manually) with equal customer satisfaction.

Installs in minutes with one code line

Embed custom Virtual Assistants effortlessly via simple integration requiring minimal technical effort.

Our Clients

Miguel Mateo

Who is Sesame Group

Miguel Mateo

Sesame Group, born from the vision of Secured SaaS Mesh, is a trailblazing technology company committed to democratizing artificial intelligence for universal access. Founded by AI visionary and industry leader Miguel Mateo, we exist to transform AI from an exclusive resource into an empowering force for businesses worldwide.

Our name pays homage to the legendary phrase “Open Sesame” from Ali Baba and the Forty Thieves—a metaphor for unlocking hidden potential.

Just as the magical words revealed secret treasures, our platform acts as a modern gateway to AI’s vast capabilities, providing businesses with the keys to innovation that once seemed out of reach. We believe AI should not be guarded like a hidden trove but harnessed to elevate customer experiences, optimize workflows, and ignite creativity—democratizing opportunity for organizations at every scale.

At the forefront of this mission is our flagship product: a public AI-enabled Virtual Assistant designed to redefine digital interactions. This dynamic tool transcends traditional Virtual Assistants by combining enterprise-grade security with adaptive learning, delivering human-like engagement tailored to each website’s unique needs. From resolving intricate queries in real time to guiding users through personalized journeys, our solution operates as a tireless ambassador for your brand—blending efficiency with empathy.

We are not merely a tool but a transformative solution that democratizes AI benefits across various industries and applications.

Check how sesame Virtual Assistant can help you

Our Services

Instant Insights, Publicly Posted

AI Does the Rest. A publicly visible AI Virtual Assistant for your website, answering your business-specific questions, delivering transparency with AI automation

Your AI Vision, Amplified

Empowering businesses to achieve their goals through tailored AI strategies and solutions.

Automating Complexity, Delivering Clarity

Resolving intricate workflows using AI agents while maintaining simplification and frictionless integration into existing systems.

Transform. Digitize. Dominate

Transform your business processes and digitalize operations with cutting-edge solutions and streamlined innovation.

Migrate. Optimize. Evolve.

Seamless native cloud transitions, enterprise-ready architecture, and future-proof innovation